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Navigating the Pain: How to Handle Destructive Criticism – Receiving Feedback That Hurts

Everyone faces some kind of criticism, and it is simply a part of life that we manage and respond to as we continue on our journey. In the workplace, feedback is essential to building a successful, engaged, and efficient team — according to Harvard Business Review, over 92% of 899 surveyed employees agreed that regular […]

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Mastering Constructive Criticism: Giving Feedback That Drives Growth

When done correctly, constructive feedback is a valuable tool that leaders have in their quest to foster growth, both on an individual and company-wide level. Approaching feedback sessions with the goal of building stronger teams can skyrocket employee engagement, performance, and help all individuals align with your company’s goals. The issue is that many leaders […]

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Effective Team Building Strategy: How Delayed Gratification as a Teambuilding Tool Can Boost Collaboration and Productivity

It seems like our society is almost designed around the concept of “now.” We want the newest smartphone now, on its first day on the market. We want to binge watch a TV show now, instead of working on our projects. We want to eat that high-calorie treat now, instead of waiting for after dinner. […]

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Building Trust Through Empathy and Conflict Management: Top Strategies for Stronger Relationships

Trust is one of the trickiest concepts for leaders to gain a firm grasp on, and it definitely shows; for decades, industry leaders have either propelled themselves to greater success or fallen flat largely based on their understanding and mastery of trust. And after decades of working with leaders myself, I’ve come to see trust […]

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30 Essential Questions to Ask When Asking Employees for Feedback: Boosting Performance and Engagement

How do you know if you’re doing a good job? The vast majority of leaders may simply say, “Well, my numbers are up, employee retention is good, we should stay the course.” And while this isn’t necessarily a bad perspective to have, if we only rely on things like numbers and our vague sense of […]

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Dialogue vs Discussion: Understanding the Key Differences for Effective Communication

Defining the Basics Dialogue is a conversation that involves hearing viewpoints, understanding differences, and finding larger patterns without judgment. Discussion is an exchange of ideas or opinions on a particular issue, especially a political or religious issue, with a view to reaching an amicable agreement or settlement. The word “dialogue” originates from Greek words “dia” […]

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Top Tips: How to Take Pride in Your Work for Lasting Success

When I mention the word “pride,” I’m met with a good deal of mixed responses. One side of the fence thinking of pride as a positive emotion to have, while others associate pride with hubris, or an unwarranted (perhaps inflated) sense of satisfaction that clouds judgment. For most people, we’re used to being told to […]

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How to Grow Your Trust Mindset: Effective Strategies for a Healthier Outlook

“Have enough courage to trust love one more time, and always one more time.” – Maya Angelou When I think about this quote, I’m always left with a sense of courage, and an appreciation for just how daunting trusting others can truly be. One of the scariest but more rewarding actions we can take as […]

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The Power of Allyship in the Workplace: A Guide to Creating a More Inclusive Environment

In the diverse and dynamic workplace of today, the importance of developing a culture based in inclusivity, equitability, and empathic support is now more important than ever before. I’ve written many blogs discussing these concepts individually, and for a good reason — they’re important, and their importance cannot be reduced down to anything less than […]

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The Top Strategies for Managing Conflict as a Leader Effectively

A company’s workplace culture is a reflection of the individuals involved in its teams, where people come together to work towards greatness by blending their unique set of skills. Effective leaders are able to inspire growth and cultivate talent in each of their team members, balancing the team dynamics and ensuring that everyone contributes while […]

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The Power of Empathy in Leadership: A Key to Effective Decision-Making

“Try putting yourself in someone else’s shoes.” Many of us heard this advice as children, when perhaps we were frustrated with how someone was behaving towards us. The sage wisdom behind this advice is simply this: Coming to an understanding of why someone behaves the way we do is possible by trying to see things […]

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Mastering Emotional Intelligence in Leadership: The Key to Successful Teams

I think often about the difference between “good” leadership and “great” leadership. I think I’ve boiled them down to two very simple concepts. To be a good leader is to guide your team to success. To be a great leader is to inspire passion in your team, forging strong connections and fostering a positive work […]